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We, at MegaBeautyMart, are committed to customer satisfaction. If you are not satisfied with your purchase, you may return or exchange your item but there are certain limitations:

We do not accept any Returns or Exchange on Accessories and Clearance/Special items. Only exception is, if the item received is damaged and must notify us within 48 hrs of delivery.

A. Returning merchandise must be sent back in its original factory condition within 7 days of purchase date. We cannot accept items that are not in original factory condition(including all tags), used(or installed), worn or scented(perfume, etc)
B. You must have a RMA# (Return Merchandise Authorization) from us and must be visible on the outside of the package. Otherwise the package will be refused. To receive a RMA#, please contact: megabeautymart@gmail.com or call us: 770-864-5539. Customer must ship item back within 7 days from the date of issuing RMA #.
C. All return items must be in original showroom condition including all tags and packaging. if anything altered from original packaging, if smells, our quality control will ship it back at customer's cost
D. Restocking fee of 20% will be applied for all refunds & exchanges. Shipping and handling charges are not refundable.
E. Return & exchange shipping charges are the customer's responsibility.
F. All quality related issues, including, but not limited to, shed,tangle and so on, should be claimed within 1 week from date of receipt of products.
G. Refused or unclaimed packages: If a package delivery is refused or unclaimed by the customer and sent back to us for any reason, there will be 20% of restocking fee towards refund or store credit. shipping cost is not refundable.
H. If your order was shipped by free shipping, shipping charge will be deducted from whole refund amount or store credit.
I. For international orders, if the package returns back to us due to fault not of Megabeautymart (i.e. importation restriction, etc), Megabeautymart will refund less shipping and handling charge and may charge 20% of subtotal restocking fee.